Tonight we had a kickoff dinner and meeting for 2010. Everyone was there and I think we all enjoyed the time together. Food was good too. Yes, it was late on a Sunday night. There probably wasn't a better time where we could get everyone on the same page at the same time so that the same message was communicated properly. So thanks for sacrificing your night to be there.
Now what? We've been told what our key initiatives will be for 2010. We've been told what the vision is. We've been given our goals for each store. But if we as individuals and as a team do nothing with this information tonight then we are nothing but another blue in a sea of blues.
Instead, we want to be the yellow. It's easy to count the yellows in the picture above. Being just another blue is being just like everybody else. There are plenty of blues out there. Everywhere you go you run into blues.
What are you going to do to be a yellow? Do you need help getting to yellow? Maybe you think you can only make it to green . . . (yellow + blue = green). Is there another member of your team that is already a yellow? What can you learn from them so that everyone on your team is now a yellow? Is someone holding you back from being a yellow?
Blues = Average
Yellow = Exceeding the Average
I'm gonna be a yellow.
Last night was fun! I always appreciate good customer service where I can tell that whoever is helping me is doing their best to make my experience at the shop/restaurant/whatever enjoyable... In my opinion, I think it's just about showing that you enjoy what you do and that you actually care that makes all the difference... And better than average. That's all.
ReplyDelete~~~~~~Cherith
Thanks for all the exciting information. 2010 promises to be our best year yet. Good Luck to all!
ReplyDelete