Wednesday, September 29, 2010

You've drawn the line - Now what?

For whatever reason, you have drawn your line in the sand. Whether it is a policy violation from one of your employees or a customer who is trying to take advantage of you, you have said enough is enough.

Now, that line has been crossed. What do you do? Do you sacrifice your integrity just so your reputation stays positive?

Seth Godin, blogger extraordinaire, recently published a blog titled "Little lies and small promises" that deals with reputation. There's always room for flexibility. But at what cost?

What do you stand for?

2 comments:

  1. Your reputation is your brand promise, whether you're a person or a company. It's fun to apply Fortune 100 business principles to our own personal brand, say, like building our brand reputation with our children.

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  2. Wow. Great point of view, Jeff. Like Roz says. Our children are " . . . watching, always watching."

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