I once was given a definition of the word Expert.
Ex = has been
Spurt = a gush of water
Expert = a has been gush of water
Are you an expert in your field? If you take the definition above, it's probably not something you would want to put on a resume.
How about a real definition? An expert is defined as a person who has special skill or knowledge in some particular field; a specialist; someone with authority in a subject area.
Do your customers view you as an expert? Do they come to you for advice? If not, why not? What are you doing to change that?
It is up to you to become the specialist.
Good one, I have not heard "expert" explained as a has been gush of water. No hidden secret at our company. We actually tell them on our website that we are "Your bulk mail specialists".
ReplyDeleteYOUR because we wanted to express a bond between them and us, BULK MAIL because we don't pretend to be specialists in anything else, and SPECIALISTS because we don't want to be thought of as a has been gush of water (HA).
Donna, that sounds awesome! Your customers are blessed to have you as their bulk mail specialist!
ReplyDeleteDavid, you and I both know that WE are the ones that are blessed to have them as our customers!!
ReplyDeleteWe only exist because of them.
Yes we are Donna. I didn't want my comment to be misunderstood. We are nothing without them. Your customers are better off because you give them an option.
ReplyDeleteNot misunderstood at all. We are on the same page. Always enjoy your insights.
ReplyDeleteAnd I enjoy your comments. When I get a comment, even just one, it gives me encouragement to keep writing!
ReplyDelete