Sunday, November 14, 2010
Not available in all areas
I'm not talking about the bait and switch tactics some retailers use to lure you in. I'm talking about when retailers send you a specific advertising piece only to find out they were shipped 4 of them and 3 were sold to employees before they made it on the shelf. Definitely not a policy of putting customers first.
Can't the same be said for customer service? Good customer service is not available in all areas.
But it can be.
It's a choice. Businesses can choose to be in business for their customers or for themselves.
What do you choose?