One such bit that transpired centered around how Disney appeals to all generations and that part of what they do is to attract new guests. One of the panelists was talking about taking their kids and someone else's kids to Disney. He said, "Every child today is a potential customer tomorrow."
Here's another way to look at it from a business perspective.
Today's phone call is tomorrow's customer.
Can you honestly say you have enough customers? Is your phone your lifeline?
In a follow up to an earlier post on how not to handle a personal phone call while working, this is a great approach to have each time the telephone rings. Whether it is a slow day or the busiest day of the year you should treat each telephone call as a potential sale. You don't know who is going to be on the other end of the phone line. Yes, with Caller ID being so popular you may know who it is. But you might not know what they are asking for.
Do you ignore the phone when you have a customer/guest with you? Maybe it's time you learned how to multitask efficiently. Go ahead and answer the phone. It could be the difference between success and failure.
In a follow up to an earlier post on how not to handle a personal phone call while working, this is a great approach to have each time the telephone rings. Whether it is a slow day or the busiest day of the year you should treat each telephone call as a potential sale. You don't know who is going to be on the other end of the phone line. Yes, with Caller ID being so popular you may know who it is. But you might not know what they are asking for.
Do you ignore the phone when you have a customer/guest with you? Maybe it's time you learned how to multitask efficiently. Go ahead and answer the phone. It could be the difference between success and failure.
